Vision & Mission Plan
To enable us, CGI Brokers, to continuously move forward we have formulated a twenty point plan which has become our Visions, Values & Goals. We have no hesitation of sharing these with you so that you can see what type of business we are:
Accountability
We will always accept responsibility for our actions and decisions.
Action
To send documentation out promptly and give efficient / prompt service.
Change
To not be afraid of change but to understand why it needs to happen and to embrace it where it enhances service levels.
Confidence
To always be confident and to concentrate on what we can change, not on what we cannot, thus enhancing service levels.
Culture
By not waiting to follow others but to show our own initiative and act rather that react. We will always be proactive and dynamic in what we do.
Dedication
To always be full committed to a task or purpose and to continuously follow through on such tasks
Enthusiasm
We will always be passionate and positive about our work and strive to achieve improvement
Focused
Focused We will never lose sight of our aim. We will be persistent, determined and shape our own future with the help of our clients
Knowledge
Our staff, through internal and external training will continue to broaden their knowledge and strive to be the best they can
History
History Our history is important and always will be but our future is dependent on us continuing to meet our clients’ needs
Independent
We are not affiliated to a network or organization and are free to recommend and Insurer and will remain in that way
Loyalty
To show commitment to our job and responsibilities that we have. To be trustworthy and dependable
Professionalism
Clients trust us, therefore, we need to get things correct the first time, every time by displaying high moral principles and professional standard
Response
Always acting with a sense of urgency
Secure
We will always be large enough to offer the best possible service and small enough to care about each individual policyholder
Supportive
To always help others whether they are colleagues or clients
Successful
To meet our clients’ needs and to be committed to the insurers so that we can offer competitive products to our clients
Staff
To allow everyone to express their views and to be involved in Visions and Values of CGI Brokers and to help shape the future
Succeed
Strive to be successful in closing quotations and new business, and to retain existing business through efficient and professional service
Technology
To develop and maintain the most up to date system in order to transact business quickly and efficiently