Insurance Brokers

Thanks for the great service, as usual. Please pass on our gratitude to Jotham and Liesel as well - it has been quite a year (especially cell phone claims). Jotham and Liesel (and Johann) have been so efficient - they are a great value to your brokerage.
Dalys Radloff

I first met Charmaine Gouws in 1998 while she was with Stock Owners Co-Op and assigned to manage my Insurance Portfolio. All my business dealing with her is an absolute pleasure, her calm, professional and efficient management of my portfolio is of standard I had not encounters before. She is always willing to help whatever time of day, be the matter large or small. I particularly remember her helping me after a devastating veld fire that I had. She made a special trip to come and see me, give me names of people to contact and laid out a modes operandi for me. I was successful and won my case. In doing so she saved my farming operation from huge financial losses. Thank you Charmaine for your impeccable ethics in this industry - the short term industry could use a lot more people like you.
Peter Gordon Grant

All the staff of CGI Brokers has a very good compliance attitude and they always strive to implement processes to remedy any remedial action that arise from the compliance visits. The positive attitude of all staff has made my job a lot easier during my time at CGI brokers as an external officer.
Ryan Vermaak (Moonstone Compliance Officer)

Charmaine was definitely the Broker whom the staff had the best working relationship with. This was mainly due to her high level of service to her clients, her perfection neatness and understanding and respect for her fellow staff. Charmaine started her career when it was unheard from of a female to be travelling and have successful career as a Broker. There were definitely challenging times for her, instead it only encouraged her to be more successful. Charmaine appointed me as a claims clerk at the time at Stock Owners and she took me under her wing. Her passion for the industry and her clients encouraged me to stay in the industry it is. Now, seventeen years later, I am still in the industry and now have my own brokerage. From time to time I still contact her when I need assistance or guidance and she is always keen to help me.
Jo-Anne De Kock (Stock Owners)

I simply cannot believe the way you went out of your way to assist us in getting full payout in respect of our items that were stolen. You really outdid yourself and it was definitely way above the call of duty. We were devastated so imagine my surprise when you told me not to worry you will sort it out for me, and sort it out, you sure did I know now why it is important to have a broker.
Joyce Vockerodt

During the time of handling our portfolio, Charmaine is always professional and timeously to attend to our insurance needs on our plant, fleet of vehicles and our contracts. Charmaine will always act in the best interest of our company.
Tony Ward (Transtruct)

Charmaine is our Insurance Broker from inception of our business 22 years ago. At all times she is highly professional and always acts in her client’s best interest, even the smallest query has her respond immediately. More recently, our policy needed changes and she took the time and trouble to drive from Queenstown to Mooiplaas to explain the new insurance cover to us. We found this lady to be sincere and highly professional, Thank You Charmaine.
Michael Corbett (Khaya La Bantu Courtland’s Farms)

It is very encouraging to have audited the client files which reflects that you and your dedicated staff understand the Zurich (Bryte Insurance) way and shows that the scheme is being managed with Zurich (Bryte Insurance) interest been noted. From the audit it is very clear that you understand what is required by us to run a GRP Scheme (Flexi).
Michelle Venter – Zurich (Bryte Insurance)

Charmaine takes pride in running her business to the best of her ability and ensuring all staff are adequately trained and informed in order to offer clients the adequate service. She emphasises the importance of confidentiality, honesty and integrity to all staff making sure the business is run in a professional manner. She implements fairness, always willing to compromise and assist when needed. She is an extremely hard worker and treats her employees in accordance to how she would like her business to be run, using professionalism, honesty, integrity and personal service as key aspects.
CGI Staff

Thank You to the dedicated staff of CGI brokers! We always receive swift, efficient service with all our claims and insurance needs. Our entire portfolio is handled by Charmaine and always runs smoothly.
Carol Day

Ek wil vir julle baie dankie se vir die uitstekende diens!!! Toe ek terugkom na my verlof, was dit hartseer om te sien hoeveel motors is nog steeds nie herstel na die haelskade nie, in die gange kla almal steen en been oor hulle versekering wat nog nie assessors uitgestuur het om na hulle motors en huise te kom kyk nie. Die dakke het nog steeds oral plastiek en ander kleure teels op. My Bakkie is volkome al herstel en die laaste bietjie werk aan die huis se dak is gedoen. Ons kan werklik met groot lof van CGI praat baie dankie!
Erika Brand

Baie dankie vir Johann, Liesel en Charmaine se wonderlike diens aan my ouers en broer in die verlede asook die wonderlike diens wat aan my verskaf is die afgelope paar jaar. Dit word verskriklik waardeer!
Johan Barnard

Thank You for all your hard work and excellent service with providing me on quotes and so forth. I can truly say that I can recommend you to anyone I know. CGI has been doing my business for many years and after seeing many different quotes, I am extremely satisfied with what I am getting from CGI Brokers.
Frans Erasmus